The Better Railway Advisory Group (BRAG) is the brainchild of David da Costa, a regular commuter on the Bristol to Paddington line.
BRAG’s purpose is twofold:
– To provide the travelling public with a support system. Specifically, by helping people to lobby their rail operators – and also by providing assistance for passengers who have been let down and deserve compensation.
– To provide the railway companies with advice, based on the genuine needs and concerns of their customers.
David da Costa explained why BRAG has been set up now.
“I’ve been talking to my fellow rail-users on a daily basis over the past year or so. And people’s patience has finally run out. The service continues to get worse; the Railtrack situation has been handled in a totally cack-handed way and looks no closer to resolution; recent reports confirm that the track continues to deteriorate, with real implications for safety; and now we learn that there are high-level moves afoot to do a “Beeching by Stealth”, by sacrificing thousands of local services.
“The so-called passenger representative bodies are totally ineffective. BRAG will step into the breach, and will provide rail-users with the kind of help they so desperately need. Furthermore, BRAG will “square the circle” by offering the rail operating companies advice based on the kind of information and feedback that would otherwise only be available via expensive and time-consuming polling and focus-groups.”
As previously stated and confirmed, on national television David da Costa, is promoting and supporting a day of national boycott by rail passengers on March 1st 2002.
David believe, this unfortunate action is necessary, to persuade the government into acknowledgment and resolving the crisis within the rail industry.